Shipping policy
Shipping Policy
Thank you for shopping with us. Please read our shipping policy carefully to understand how your orders are processed and delivered.
📦 Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed or shipped on Sundays or public holidays.
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In case of high order volume, processing may be slightly delayed.
🚚 Shipping Time
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Estimated delivery time is 3–7 business days depending on your location.
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Delivery timelines may vary due to courier availability or unforeseen circumstances.
💰 Shipping Charges
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Shipping charges (if any) will be calculated and displayed at checkout.
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We may offer free shipping on selected orders or promotional offers.
📍 Order Tracking
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Once your order is shipped, you will receive a tracking ID via SMS or email.
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You can track your order status through the courier partner’s website.
❗ Incorrect Address
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Customers are responsible for providing accurate shipping details.
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We are not responsible for delays or failed deliveries due to incorrect addresses.
📦 Delivery Issues
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If your package is delayed, lost, or damaged during transit, please contact us immediately.
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We will coordinate with the shipping partner to resolve the issue.
🔐 Secure Packaging
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All jewellery items are packed securely to ensure safe delivery.
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Please record an unboxing video while opening your package for any claims related to wrong or missing products.
If you have any questions regarding shipping, feel free to contact our support team.
Thank you for shopping with us!